Website terms of use

The website at millionpounddraw.com and the official Million Pound Draw mobile applications (together, the “Platform”) are operated by MILLION POUND DRAW LTD (“we”, “us” or “our”).

We are registered in England and Wales under company number 17002657. Our registered office is A617 Westbound, Heath, Chesterfield, Derbyshire, United Kingdom, S44 5SW.

You can contact us at hello@millionpounddraw.com or through our contact page.

These terms form an agreement between you and us concerning your access to and use of the Platform. You should save or print a copy for your records.

You must be aged 18 or over to create an account or use services that require an account. If you allow another person to use the Platform through your device or connection, you are responsible for making them aware of these terms.

We may revise these terms where reasonably necessary to reflect changes to the Platform, our business, security requirements, law or regulation. The updated date will appear at the top of this page. Material changes affecting registered users will be communicated where reasonably practicable. Changes do not retrospectively remove rights already accrued.

These documents also apply:

• our Competition Terms & Conditions, which govern eligibility, paid and free postal entries, subscriptions used for entry, draws, winners and prizes;
• our Privacy Policy, which explains how we collect and use personal information;
• our Cookie Policy; and
• any additional terms shown before you buy or use a particular service.

If documents conflict, specific transaction or Competition Terms take priority for that transaction or competition. These Website Terms continue to govern general Platform use.

The Platform is provided primarily for users in the United Kingdom. We do not promise that it, or every feature, is appropriate or lawful in every location. You are responsible for following laws that apply where you use it.

We may update, improve, restrict, suspend or withdraw all or part of the Platform for maintenance, security, legal, operational or business reasons. We will use reasonable care to minimise disruption and, where practicable, give notice of a material planned interruption.

We do not guarantee continuous or error-free availability. An interruption does not itself alter a valid competition entry already recorded in accordance with the Competition Terms.

Information you provide when registering or updating an account must be accurate, current and complete. Your account is personal to you. You must not sell, transfer, share or permit another person to operate it.

You must keep passwords, verification codes and account-recovery information confidential, use reasonable security measures and sign out on shared devices. Tell us promptly if you know or suspect that an account has been accessed without permission.

You are responsible for activity carried out through your account unless it resulted from our failure to use reasonable care or occurred after you had notified us and allowed a reasonable opportunity to secure it. We may require identity or security checks before restoring access or processing a sensitive request.

We and our licensors own the Platform and its software, branding, layout, text, images, graphics, audio, video, databases and other content, except where expressly stated otherwise. Those materials are protected by intellectual-property laws.

While you comply with these terms, we grant you a limited, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Platform for your personal, non-commercial use.

You may print or save reasonable extracts for personal reference. You must not reproduce, modify, scrape, republish, sell, commercially exploit, reverse engineer, decompile, frame or create derivative works from the Platform except where law expressly permits it or we give prior written permission. You must not remove copyright, trademark or ownership notices.

“Million Pound Draw”, our logos and related branding are our trademarks or branding. No right to use them is granted except as needed to use the Platform normally.

You may use the Platform only lawfully. You must not:

• commit or facilitate fraud, impersonation, money laundering, payment abuse or another unlawful act;
• harm or attempt to harm a child or vulnerable person;
• harass, threaten, deceive, discriminate against or abuse another person or our staff;
• upload or transmit unlawful, defamatory, obscene, hateful, infringing or privacy-invasive material;
• send spam, unsolicited promotions, chain messages or malicious communications;
• introduce malware, viruses, spyware, destructive code or corrupted data;
• probe, bypass or defeat authentication, access controls, rate limits, territorial controls or security measures;
• gain unauthorised access to an account, system, server, database, network or non-public API;
• use bots, scripts, scraping tools or automated processes except where we have expressly authorised them;
• overload, disrupt, attack or interfere with the Platform or another user’s access; or
• copy, resell or commercially exploit any part of the Platform contrary to section 6.

We may investigate suspected misuse, preserve relevant evidence and cooperate with payment providers, regulators or law-enforcement authorities where lawful and appropriate.

If the Platform allows you to submit reviews, messages, photographs, links, application materials, feedback or other content (“User Content”), you remain responsible for it and must have the rights and permissions needed to submit it.

User Content must comply with section 7, be accurate where it states facts, be genuinely held where it states opinions and respect others’ intellectual-property, privacy and confidentiality rights.

You retain ownership of your User Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, format and transmit it only as reasonably necessary to operate the relevant feature, provide the requested service, administer an application or support request, comply with law, and—where you separately agree—use it for publicity.

We may remove or restrict content that reasonably appears unlawful, unsafe or contrary to these terms. Private submissions such as support tickets, CVs and covering letters are not public contributions and will be handled for their intended purpose under our Privacy Policy.

General Platform content is provided for information and is not financial, legal, tax or other professional advice. Obtain suitable advice before relying on information for an important decision.

We use reasonable care to keep content accurate, but it may become incomplete or out of date. Competition Details and confirmed account records should be checked directly where timing or entry status matters.

The Platform may link to third-party websites, products or services, including payment and social-media services. Links are provided for convenience and do not by themselves mean that we endorse the third party. We do not control third-party services, and their own terms and privacy notices apply.

We use reasonable measures to protect the Platform, but no internet or mobile service can be guaranteed completely secure or free from bugs. You are responsible for maintaining your device, operating system, network and appropriate security software.

You must install important Platform and operating-system updates when reasonably required. We may stop supporting an old app or operating-system version where this is necessary for security, reliability or compatibility.

Data and telecommunications charges imposed by your network or internet provider are your responsibility.

These terms are the end-user licence agreement between you and us for our iOS and Android applications. The relevant app-store terms also apply to downloading and using an application. You must comply with applicable third-party terms, including your device, network and app-store agreements.

The licence in section 6 permits you to install and use one copy of an official application on compatible devices you own or control, subject to any family-sharing or similar usage rule permitted by the relevant app store.

We are responsible for application maintenance and support to the extent required by law. Contact us using section 16. Google, Apple and other app-store operators have no obligation to provide maintenance or support for our applications.

We, not an app-store operator, are responsible for addressing claims relating to an application, including product-liability, regulatory, consumer-protection, privacy and intellectual-property claims, except to the extent applicable law provides otherwise.

You represent that you are not located in a country subject to a United States Government embargo or designated as supporting terrorism, and are not listed on a United States Government prohibited or restricted-parties list.

If you obtain our application from Apple’s App Store, you acknowledge and agree that:

• this agreement is between you and MILLION POUND DRAW LTD, not Apple Inc.;
• we, not Apple, are responsible for the application and its content;
• your licence is non-transferable and limited to using the application on Apple-branded products you own or control as permitted by the Apple Media Services usage rules, including any permitted Family Sharing or volume purchasing;
• Apple has no obligation to provide maintenance or support;
• if the application fails to conform to an applicable warranty, you may notify Apple and Apple will refund any purchase price paid for the application; to the maximum extent permitted by law, Apple has no other warranty obligation, and we are responsible for other valid warranty claims;
• we, not Apple, are responsible for claims concerning the application or your possession and use of it, including legal-compliance and third-party intellectual-property claims; and
• Apple and its subsidiaries are third-party beneficiaries of these mobile-application terms and may enforce them against you.

The application is currently made available without a separate download price. Competition and subscription payments are governed by the applicable transaction and Competition Terms and are not payments to Apple unless expressly identified otherwise.

We may restrict or suspend access where reasonably necessary to protect users or the Platform, investigate suspected fraud or security incidents, comply with law, or respond to a material breach. We may terminate access for a serious or repeated breach. Where appropriate, we will explain the reason and provide an opportunity to contact us.

You may stop using the Platform at any time. Registered users can request account deletion from the account settings available in the website and mobile applications. You may need to cancel an active subscription and resolve pending matters first.

Deletion permanently anonymises or removes account data except information we must or are permitted to retain for legal, tax, fraud-prevention, dispute, competition-integrity or prize-administration purposes. Details are provided in our Privacy Policy. Account deletion does not erase liabilities or rights that arose beforehand.

Nothing in these terms excludes or limits liability where it would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or breach of mandatory consumer rights.

If we breach these terms, we are responsible for loss or damage that is a foreseeable result of that breach or our failure to use reasonable care and skill. We are not responsible for unforeseeable loss, loss caused by your breach, or events outside our reasonable control.

The Platform is supplied for personal and domestic use. If you use it for an unauthorised commercial or business purpose, we are not responsible for lost profit, business interruption or lost business opportunity.

Different provisions apply to competition entries, payments, draws and prizes and are set out in our Competition Terms. Your statutory rights remain unaffected.

We may transfer this agreement to another organisation where this does not reduce your rights. You may not transfer your account or rights under these terms without our written agreement.

If a court finds part of these terms unlawful or unenforceable, the remaining provisions continue in effect. A delay in enforcing a right is not a waiver. Except for Apple’s rights under section 12, a person who is not you or us has no right to enforce these terms.

These terms are governed by English law. You may bring proceedings in the courts of England and Wales. If you live elsewhere in the United Kingdom, you may also bring proceedings in your home courts and retain mandatory protections provided by your local law.

The developer and operator responsible for the Platform is MILLION POUND DRAW LTD at the registered address in section 1.

For technical support, call 0800 007 4005. Questions, complaints, other support requests and legal notices concerning the Platform can also be sent to hello@millionpounddraw.com or through our contact page. Please include enough information for us to investigate, but never send a password or full card details.