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Popular tutorials and documentation
5 articles
How to enter a competition
A simple click-by-click guide to choosing a draw, picking your ticket quantity, checking out and finding your ticket numbers.
How the basket works
A simple guide to reviewing entries, managing multiple draws, using ticket credits and checking your order summary before checkout.
Managing account details
How to update your name, email, phone number, address and surprise contact from your account settings.
Changing your password
How to change your account password, reset a forgotten password by email, and fix common password errors.
Why checkout asks me to sign up
Why an account is needed before checkout can attach entries, ticket numbers, transactions and subscription details to you.