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Getting started
Popular tutorials and documentation
5 articles
Getting startedTutorialFeatured
How to enter a competition
A simple click-by-click guide to choosing a draw, picking your ticket quantity, checking out and finding your ticket numbers.
Getting startedTutorialFeatured
How the basket works
A simple guide to reviewing entries, managing multiple draws, using ticket credits and checking your order summary before checkout.
Getting startedTutorialFeatured
Managing account details
How to update your name, email, phone number, address and surprise contact from your account settings.
Getting startedTutorialFeatured
Changing your password
How to change your account password, reset a forgotten password by email, and fix common password errors.
Getting startedTutorialFeatured
Why checkout asks me to sign up
Why an account is needed before checkout can attach entries, ticket numbers, transactions and subscription details to you.